Privacy Policy

At Coachly.fit, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information that you voluntarily provide to us when you use our services, such as:

• Personal details (age, gender, height, weight, and optionally body fat percentage)
• Fitness goals and preferences
• Dietary restrictions and preferences
• Exercise history and capabilities
• Equipment access information
• Existing fitness plans (if provided)
• Email addresses (when subscribing to monthly updates)
• Feedback and ratings you provide about our service
• Usage data and interactions with our platform

How We Use Your Information

We use the information we collect to:

• Create personalized fitness and nutrition plans tailored to your specific needs
• Deliver monthly workout and diet plan updates to subscribers
• Improve our AI algorithms and service quality based on your feedback
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns to enhance user experience
• Protect against unauthorized access to our services

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following cases:

• With trusted third parties who assist us in operating our website and serving you, provided they agree to keep this information confidential
• When required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Specifically, we use:

• cookie-consent: Remembers your cookie preferences
• coachly_fitness_plan: Stores your generated fitness plan data
• coachly_plan_type: Remembers your selected plan type (workout, diet, or both)
• coachly_experience_mode: Stores your selected experience mode (simple or thorough)

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Third-Party Services

We may employ third-party companies and individuals to facilitate our service, including:

• AI services to generate personalized fitness and nutrition plans
• Telegram for delivering plans and notifications
• Analytics providers to help us understand how our service is used

These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our service is not intended for use by children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we have about you
• The right to request correction or deletion of your personal information
• The right to object to or restrict processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@coachly.fit